By: Zerotouch  05/12/2011
Keywords: managed services

SaaS Technology

SaaS can be a difficult transition even for technology or managed services firms. ZeroTouch can help you make this change from a product to a service oriented firm, including the ability to commercialise the new service.

For service providers, the SaaS delivery model requires different capabilities in operations, customer support, infrastructure (servers, power, storage, databases, networking), security, performance and load testing, continuous service improvement, IT Service Management, and specifically how to master the model of selling services rather than software.

ZeroTouch offer the mature software segment an opportunity to protect their base and to enter new market opportunities.

ZeroTouch will work with you to provide the Service piece of the Software-as-a-Service model, redirecting your focus back to what you do best - writing software.

Keywords: managed services