Irish Field Service Award 2010

Irish Field Service Award 2010 from Phone Pulse

By: Phone Pulse  09/02/2011
Keywords: telecommunications, telephone systems, call centre



Fast-growing IP Communications specialist Phone Pulse is celebrating a prestigious business accolade which recognises it’s passion for service excellence.

The nationwide service provider was voted by customers as winner of the Exceptional Servicecategory in the Irish Field Service Awards 2010 which recognise outstanding standards of operational and field-based support.

Delighted Managing Director Michael Kennedy said the success was a reflection on its performance to date, as it continues to grow and prosper - providing dedicated telephony services to a growing customer base, working with major brands such as NEC.

Passionate about service, Phone Pulse has built its business to be a service orientated organisation with a focus on client satisfaction,” he explained. “Our commitment to deliver the highest levels of customer service is an inherent part of our business ethos and it’s very gratifying that our efforts have been recognised in this way. Our award success helps differentiate us from the competition and I would like to say a big thank you to every member of our team.”

Customer support, IP telephony, Call Centre Solutions, mobility, integration, call recording and voice and web conferencing are some of the company’s many areas of expertise.

Michael added: “Our team brings together the most qualified and experienced telecoms specialists across . With over 100 years experience in NEC solutions, Phone Pulse has the expertise to design and deliver solutions to meet any client’s needs. We service over 1,200 customers nationwide and hold the largest spares of NEC stock in the country.” He concluded: “Winning an award as voted by customers is the best endorsement we can have. We are thrilled and delighted.”

Phone Pulse’s success has been recognised by Simon Hughes, NEC’s Distribution Channel Manager. He commented: “I’d like to congratulate and pay tribute to Phone Pulse who have built-up an enviable reputation across for delivering excellent levels of technical knowledge and outstanding service and support. This award is fully deserved as it reflects the company’s passion, drive and commitment to exceed customer expectations.”

Keywords: Business Phones, call centre, communication equipment, Ip Telephony, Phone System, Phone Systems, telecommunications, telephone systems, Telephones, Voice Over Ip