Quality Assessments | Services

By: Peach Solutions  05/12/2011
Keywords: customer service, Customer Loyalty, Currently Working

Quality is remembered long after the price is forgotten

Guccio Gucci, Designer (1869 – 1953)

63% of customers who have a bad experience do not complain, the majority of which will never return. How can you prevent this?

Peach Solutions put business owners and managers back in control of their business with our comprehensive Quality Audits.

Our detailed reports give an accurate evaluation of the service customers receive. In doing so, the reports can find any weak links and provide a focus for future training and upskilling.

Having Peach Solutions evaluate your premises will also ensure staff are motivated and customer service driven, thereby increasing customer loyalty and ultimately increasing business.

Why Peach Solutions Audits?

What makes our audits stand out is the quality of the auditor. Peach Solutions uses only qualified and experienced managers with a proven track record of excellent customer service standards. Prior to undertaking the Quality Audit, We evaluate existing systems and meet the perspective client to discuss which areas that they would like us to monitor.

We don’t use generic audits we tailor our reports to suit the specific requirements of the client.

Peach Solutions are currently working with organisations from a variety of sectors including: Nightclubs, Hotels, Bars, Restaurants and Retail. The following is a list of audits we are currently undertaking on behalf of our clients:

  • Beverage Quality Audit
  • Mystery Diner Audit
  • Mystery Shoppers – Retail Sector
  • Accommodation Quality Audit
  • Night club Quality Audit
  • Shop detective
  • Customer Service Audit
  • Sales Audit
  • Competitor Analysis Audit

Need to find out more?

Why not to discuss your business needs.

Keywords: Currently Working, Customer Loyalty, customer service, Peach Solutions

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Other products and services from Peach Solutions


Services | Services

We provide a number of expert services in this area, such as; Food & Beverage Stocktaking, Food & Beverage Profit Control, HACCP Auditing and Administration & Establishment Cost Control. Peach Solutions offer a number of training courses, which will benefit your employees and your business for the future. In an ever changing and competitive market it is vital to have excellent staff training in place.


Stock Control/ Tendering | Services

We supply full Management reports which include synopsis in relation to purchasing, pricing, wastage and recommendations in cost cutting mechanisms. We have carried out tendering for a number of different businesses over the last eighteen months. We can supply references for clients that we have carried this work out with.


Training Services | Services

Peach Solutions have a team of experienced trainers which have a hands on approach to training. Get in to discuss your training requirements.


Marketing / Public Relations / Advertising

Utilising a wide range of tools we can ensure your product is reaching the target audience and that the message remains constant. Peach Solutions can provide businesses a wide array of marketing services, undertaken by our experienced team. Peach Solutions tailor the marketing services to suit the needs of the client.