Quality is remembered long after the price is forgotten
Guccio Gucci, Designer (1869 – 1953)
63% of customers who have a bad experience do not complain, the majority of which will never return. How can you prevent this?
Peach Solutions put business owners and managers back in control of their business with our comprehensive Quality Audits.
Our detailed reports give an accurate evaluation of the service customers receive. In doing so, the reports can find any weak links and provide a focus for future training and upskilling.
Having Peach Solutions evaluate your premises will also ensure staff are motivated and customer service driven, thereby increasing customer loyalty and ultimately increasing business.
Why Peach Solutions Audits?
What makes our audits stand out is the quality of the auditor. Peach Solutions uses only qualified and experienced managers with a proven track record of excellent customer service standards. Prior to undertaking the Quality Audit, We evaluate existing systems and meet the perspective client to discuss which areas that they would like us to monitor.
We don’t use generic audits we tailor our reports to suit the specific requirements of the client.
Peach Solutions are currently working with organisations from a variety of sectors including: Nightclubs, Hotels, Bars, Restaurants and Retail. The following is a list of audits we are currently undertaking on behalf of our clients:
- Beverage Quality Audit
- Mystery Diner Audit
- Mystery Shoppers – Retail Sector
- Accommodation Quality Audit
- Night club Quality Audit
- Shop detective
- Customer Service Audit
- Sales Audit
- Competitor Analysis Audit
Need to find out more?
Why not to discuss your business needs.