By: Unity Technology Solutions  05/12/2011
Keywords: Technology Solutions

Talk to us about unified communications where the voice technologies are fully integrated into the heart of your organisation to provide a seamless transition across your business. Talk to us about support. Talk to us about moves and changes or managed services. Talk to us about hosted voice services. Talk to us.

Unified Communications - Microsoft Lync

Unity Technology Solutions are a leading Microsoft Lync partner in Ireland.

In response to today’s changing work styles and the need for real-time collaboration, organisations are looking for integrated productivity tools that enable users to communicate from anywhere in a cost-effective and secure manner. Microsoft Lync Server 2010 connects users in new way, regardless of their physical location.

Microsoft Lync delivers a fresh, intuitive user experience that brings together the different ways people can communicate over a single interface. This unified experience facilitates rapid adoption, while the ability to support a full range of communications from a single platform reduces both capital and operational costs. Because Lync is broadly interoperable, it fits into existing IT infrastructure for easier deployment and migration.

Microsoft Lync 2010 is the rich client application that provides presence, IM, voice, and ad hoc collaboration and online meeting capabilities through a single interface. Lync 2010 is easy to use, works closely with familiar tools such as SharePoint and Office applications, and drives user adoption with powerful features and a streamlined communications experience.

With the advancement of the cloud model, telephony is becoming another “app” embedded in an overall enterprise platform – a piece of technology that can be used on demand, without the massive investment in communications architecture that it once required.

Unity prides itself on embracing “out of the blocks” technology. We work with partners that are at the forefront of Telephony as a Service. We have deployed Microsoft Lync across our own enterprise and connected it to our existing telephony system – demonstrating that your existing telephony assets can still be maximized using TaaS.

IP telephony as a service opens up the opportunity for cost savings and the use of advanced services for all organisations

Technologies we work with

Aastra, Avaya, eircom, Microsoft Lync, NEC, Polycom.

We have Silver, Gold and Premium partnership status with our vendors.

Our core market focus

Consumer and Retail; Education Sector; Finance and Insurance; Government Departments; Local Authorities; Manufacturing; Mining, Oil and Gas; Semi-state organisations

Unity’s expertise

Unity Technology Solutions has one of the largest and best qualified Voice Engineering teams in Ireland with a wealth of experience across all industry sectors in both the delivery and maintenance of mission critical telephony systems. Our nationwide network of engineers and logistics depots ensures that we can meet the most stringent of service level agreements. We also offer the newer technologies such as unified communications where the voice technologies are fully integrated into the mail engine. We are fully accredited with Aastra, Avaya and NEC.

We have a team dedicated to provide a full Installations, Moves, Additions and Changes (IMAC) service throughout the country and provide all IMAC work at very competitive rates.

Through our extensive logistics operation incorporating a main distribution depot with multiple “pick up – drop off” locations we can guarantee to hold critical spares for your telephony system in a convenient location where our nationwide network of engineers can support your infrastructure 24 x 7 to the most exacting of service level agreements.

We will carefully analyse your organisations requirements and recommend solutions with feature rich functionality, reliability and ease of administration. All of our solutions can be offered with a full managed service and can be delivered on premise or from the cloud as a hosted service.

Keywords: Technology Solutions

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Other products and services from Unity Technology Solutions


Managed Services, Voice, Call Recording and Analytics, Security, Infrastructure and more

Working with the world’s most advanced technology from the most trusted vendors in the industry, we will connect your team to the information they need no matter where they are, what devices they are using or when they need it. We will take care of everything, in one, complete, end-to-end managed service, or we can deliver elements from these, our 5 core competencies, onsite or via a cloud.



We now have an internationally recognised qualification behind all of our security solutions and a framework within which we can design security solutions to an ISO27001 standard. Not only can we design and implement a complete security solution for our customers, we are also one of the few companies in Ireland who have certified ISO27001 lead auditors.