Capita Consulting - POE

By: Tribal Helm  05/12/2011
Keywords: Business Process

A successful organisation has a clear vision of its aspirations and direction. This vision will be linked to a performance strategy that rewards delivery, teamwork, learning, flexibility and innovation. It also has a competent and engaged workforce that can flex and change to meet emerging challenges.

The People and Organisational Excellence Practice offers a range of practical solutions that are delivered by our team of experienced, highly skilled consultants.  Our mission is to work with you to build a more adaptive, high performing and innovative business, supported by proven methods and tools that we have deployed successfully in other organisations.

To achieve this mission, we have developed a number of original methods and tools that are based upon leading edge thinking in the field of people and business, combined with the experience and pragmatism that comes from working with our extensive client base and being part of a major business process outsourcing group.

Our service / product range focuses on three broad elements of business activity:

  • Creating the vision, energy and operational ownership for critical business changes or wider business transformation.  Our approach creates focus on the key elements of engagement and learning, understanding and managing change readiness and benefit delivery.
  • Business restructures, merger and outsourcing transition.  Our focus is to ensure that any loss of performance during transition is minimal and that the new organisation moves quickly to a new state that can deliver the benefits quickly and consistently.  Our focus is on creating a new business that people want to be part of.
  • Creating dynamic and high performing work places.  We work closely with both HR services clients and with leaders to create the conditions where people can optimise their contribution to the business.  Equally important is our focus on creating operations where leaders and managers create the conditions where there people can thrive and develop.

Keywords: Business Process

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