ACCOUNT MANAGEMENT & RESTRUCTURING
Restructure and tailor your entire account to ensure optimum value on tariffs and hardware. We offer a dedicated Account Manager to all our customers. We provide the best advice on all products and accessories. We offer a full range of Vodafone approved handsets, SIM free handsets and accessories.
The following incorporates our full range of services;
- Dedicated Account Manager assigned to your account.
- Our Corporate Support Executives are fully trained on all aspects of your account.
- Mobile phone management including repairs & loan devices.
- Procurement of new mobile devices on new connection, upgrades or indeed sim free.
- Ensure you are on the right network tariff including specific add on's that are available.
- Confirm whether you have upgrades on your account.
- Nationwide car kit installations and service calls.
- Maintain your mobile phones, with our repairs service and maintenance contracts.
- Data experts on hand to help you with our products and services.
- Our helpdesk can solve any problems you might encounter
TOUCHCOM MANAGED SERVICE
Many organizations provide employees with mobile devices, as empowered mobile working is seen as critical to productivity and flexibility. mobile device fleets often comprise of hundreds of devices. with the increased trend for mobile working, mobile expenditure is forecast to reach 50% of most organizations total telecom spend. With corporate mobile usage growing annually and being driven by new applications and work practices, without controlling usage and tracking mobile assets, costs will continue to escalate at a quicker pace than reductions in mobile network rates and mobile device costs.
Touchcom offer a complete mobile management service covering all aspects of internal mobile fleet administration.
Touchcom Managed Service solutions allow companies to understand, manage and control mobile use for the purpose of reducing costs, removing internal resource requirements and enabling a clear cost visibility when it comes to dealing with one or more network vendors.
As a result of being focused on best practice mobile management the cost saving on total mobile expense is typically 25-30%. It also incorporates an interactive bill management tool which allows for group reporting, online personal call repayment and internal recharging
Touchcom have a dedicated repairs support team. Free of charge where handset is under warranty. We offer free pick up and drop off service in Dublin. Free loan phone for our business accounts so you don't experience any downtime. We strive for a 5 working day turnaround on all warranty repairs.IN CAR SOLUTIONS
We offer the full range of In-Car solutions on the market. Fully installed Car Kits for almost any handset. Universal hands free options also available. We supply and install the full selection of Bluetooth Wireless Car Kits. Nationwide installation service.ENVIRONMENTAL FRIENDLY PHONE DISPOSAL SERVICE
In Ireland alone there are an estimated 8 million discarded mobile phones every year and over 20 million hoarded. With only 5% recyled you can imagine the impact this will leave on the environment. At Touchcom we offer an environmental friendly phone displosal service with components recycled, saving energy and the production of greenhouse gases that cause global warming. DELIVERY SERVICE
Touchcom provide same day delivery for our Dublin Accounts and next day nationwide delivery via Fastway Couriers.