CT Solutions - solutions

By: Ct Solutions  05/12/2011
Keywords: customer service, call centres

By Sector

Financial Services companies bank on PureCT for efficient collections, improved customer service and stronger customer retention..

Ring up larger profits while improving customer service, retain more customers and get new customers with the intelligence of PureCT Server..

Get more from every customer contact, increase productivity and reduce costs with PurtCT Server..

Service multiple channels with the best customer service on a 24x7 basis with PureCT Server..

Quickly set up high quality call centres to provide superior service at a low cost..

High flyers reduce costs while providing 24x7 access and premium service for premium customers..

By Solution

Eliminate traffic peaks, get better data, reduce the cost of every call..

Make more calls with less resources, blend inbound and outbound..

Give premium service to premium customers, manage fault situations..

By Solution

Eliminate traffic peaks, get better data, reduce the cost of every call..

Make more calls with less resources, blend inbound and outbound..

Give premium service to premium customers, manage fault situations..

Give customers self service options they will welcome..

Training on PureCT and NORTEL systems..

Keywords: call centres, customer service

Other products and services from Ct Solutions

05/12/2011

CT Solutions - products

Software only IVR add-on for your Symposium, with data access and screen pop, for a fraction of the price of full IVR systems. Our Soft Phone provides an easy way to reliably access the complex features of your Nortel PBX and Call Centre..coming soon. Screen pop of calling customers data before the call is answered - a real customer service improving application. These PureCT Server Options can be added to your PureCT Server as you need them.