Products & Services
Our ultimate goal is to design a phone self-service experience that will help you
maintain existing customers, help win new ones and have competitors struggling to
keep up with your innovative approach to premium customer service.
To this end, we have responded to industry needs by developing the IVVO
Phone Self-Service Suite. The IVVO Suite is made up of a blend of ‘best
fit’ touch-tone, interactive voice and video (IVVR) products that can work
independently but can also be deployed together for a complete, seamless self-service
portfolio for customer phone calls.
By combining the familiar Interactive Voice Response (IVR) self-service environment
with SMS, speech recognition and video content utilising the capability of 3G networks
and handsets, we provide a myriad of ‘best fit’ multimodal solutions
to deliver optimum customer self-service and deliver real value to organisations
and their customers.
Delivered how you want it
All of our solutions are available either as
or . On Demand includes capabilities
for a , transactional capacity
or minute based pricing models.