Experience and Expertise for Success
Screendragon provides a full range of services to help our clients achieve their business goals. We offer a total project implementation service from strategic consulting through managed hosting. Our services are tailored to the specific needs of each client – there is no one size fits all approach.
We have a team of professionals whose experience –in technology, user experience design, consulting, project management, marketing and training – has been forged working with world class clients and practices.
Our teams are passionate about listening and understanding a client’s unique challenges. And our services and commitment to your success are unparalleled.
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Strategic Consulting and Business analysis:
Proper preparation and understanding is critical to the success of every project. Screendragon provides services to assist you define the ‘opportunity’ before taking a decision to invest more budget and resources.
- Business case preparation – Defining The Why Who,
What and How
- Scoping Business and User Requirements
- Defining success and evaluation of success
- Performing technical analysis & feasibility studies
- Conducting brainstorms & workshops to ideate,
learn & share experiences
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User Experience Design and Information Architecture:
Design Thinking is at the heart of what we do. We are expert at balancing form and function in the solutions we deliver. Our design teams are tasked to ensure that solutions stay focused on the end user and the client communications objectives.
- We translate your brand look into an online experience deployed internally & externally.
- We perform concept designs so new experiences can be prototype- tested.
- We work with you to convert & enhance existing content for digital - style guides, annual reports, training content,
- We advise you on content architecture and taxonomy.
We provide clients with a single point of contact for everything. This is the project manager who streamlines and simplifies delivery of the project. They leverage tried and tested methodologies for project planning, change management, reporting and risk management.
We also help with the change management and communications required to boost understanding, awareness and adoption of new practices.
Screendragon technical services works with you to answer to
key strategic IT questions;
- Whether to host internally or externally
- Integrate with existing systems or operate independently
- Leverage SharePoint or run alongside SharePoint
We have the capability to work with a wide range of system & hosting options.
- Some clients like us to take care of their application and manage it for them on our ‘Cloud’,
- Others like to pilot on our Cloud to test and refine before later installing inside their own network environment.
- Some clients want integrate with and enhance their
- Others prefer us to run our solutions separate from SharePoint.
No matter how simple-to-use and intuitive Screendragon is, a thorough path to success requires the availability of training to help with understanding and adoption.
Screendragon training services are very flexible. We can do on-site training or remote training sessions to different user locations. You choose whether you would like us to train the trainer or take on wider training responsibilities.
We can also take care of your training documentation and material.
Screendragon provides full first level support for all its deployed solutions. Our support services cover both technical, admin and user support issues. We pride ourselves on our open and client friendly support.
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Post Implementation support:
The delivery of a great system is just the start. For success you need to communicate the purpose of the new system, train users, build enthusiasm, listen and capture feedback, keep content fresh, and maintain system performance.
We help with this. We simplify by taking on tasks that we can excel in so that you can focus on the important strategic decisions and together we ensure that the new system is delivering the intended business benefits.