Customer Relationship Management Solutions :: Rigney Dolphin Group

By: Rigney Dolphin  05/12/2011
Keywords: management solutions, customer relationship management, Relationship Management

Rigney Dolphin recognises that our client’s customers are the lifeblood of their businesses. The way to protect and grow their customer base - and ultimately its profitability - is to build  strong customer relationships through delivery of superior quality service and to meet customer needs better than the competition. The CRM approach adopted by Rigney Dolphin focuses on maximising value for our clients and their customers.

The Rigney Dolphin CRM team have participated in tailored CRM training and have developed their relationship and service skills, to enhance their customer interactions. As part of the Rigney Dolphin CRM Framework, Rigney Dolphin has set up a Business Intelligence function.

A team of highly skilled analysts interpret customer information and distribute it to the manager or business area in both our own contact centres and in the businesses of our clients for action.

Services provided as part of our CRM offering include:

  • Customer Insights & Analysis
  • Customer Satisfaction Indexing
  • Net Promoter Score Indexing
  • Market Research
  • Life cycle management
  • Churn Reduction programmes
  • Lead Management

Keywords: Crm Training, customer relationship management, management solutions, Relationship Management, Tailored Crm

Contact Rigney Dolphin

Email - none provided

Print this page


Other products and services from Rigney Dolphin


Recruitment Agency Services In Ireland & Northern Ireland :: Rigney Dolphin Group

The Contract worker will be based on-site in your premises while remaining an employee of Rigneydolphin, therefore we are responsible for all associated payroll, holiday pay, PRSI. For clients who require contract staff for extended periods Rigneydolphin has a long tradition in providing such staff. Our speciality has been to partner with key clients and fulfill their in-house recruiting and contract requirements.


Our Services :: Rigney Dolphin Group

Rigney Dolphin’s offers a variety of bespoke solutions including Contact Centre Solutions, Customer Relationship Management, HR and Recruitment services and most recently contact centre consultancy services. We are a trusted partner of many highly respected and successful brand domestically and internationally across all industrial and commercial sectors.


Telehealth Services :: Rigney Dolphin Group

Combining the skills and expertise of medical professionals including nurses, health educators, and IT specialists Rigney Dolphin is a market leader in providing healthcare solutions. Rigney Dolphin's telehealth team includes European and US registered nurses providing a host of quality telehealth solutions to public and private health organisations.