Customised training workshops, usually lasting up to a half-day (max), are an
excellent means of introducing a new or updated plans to the team of people who are expected to
implement the plan, including the support and administrative staff with key roles during an incident/crisis.
Workshops can familiarise people with the characteristics of crises and major emergencies,
and carefully selected
case studies can mean we learn from mistakes made by others in previous
Training workshops can be combined with orientation exercises, meaning that training
is not just academic but gives participants a practical feel for how the plan should be
activated and implemented in adverse circumstances.