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Address: CRO No 252390 - Unit 22 Westland Square Pearse Street , Dublin

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About Professional

The training is designed to provide the participants with the competences required to become a Customer Service Representative. The ability to communicate effectively and manage the customer expectations is a crucial part of your role as the contact point for your organisation. This workshop will cover the main ways that customers interact with customer service representatives, including face to face, email and telephone communication

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