OrderWise Software Training

By: Orderwise  05/12/2011

Upon investing in the OrderWise system, customers are offered a 3-day training course as part of the package. The varying methods of training available are as follows:

On Site Or Off Site Training

Training is available either at your premises or at our training facility in Lincoln.

We recommend that new users are trained on our premises for a variety of reasons – most importantly the fact that it can be easy to become distracted by ‘office matters’ if trainees are located in their own premises – which may hamper the training process. OrderWise is an investment for any new customer, and we want to make sure that trainees know the system well enough to really harness its full potential.

Training off-site is available in Lincoln, and takes place in comfortable surroundings under the guidance of a qualified product trainer.

Refresher Training

We also offer refresher training for existing customers, which will take place with just your company and a Trainer.

This method gives users the opportunity to tailor the training to suit their requirements and discuss with the Trainer such things as changing procedures to fit in with OrderWise, or adapting OrderWise to fit in with their needs. This type of training is charged on a per-day basis. Please note that if training takes place at our premises we can accommodate a maximum of 5 people for training. If you would prefer training at your own premises we ask that you have certain training facilities set up.

Remote Training

Remote Training allows for users to receive comprehensive training via the phone, or the web using the GoTo Assist service.

By using GoTo Assist, a Trainer can log on to your system remotely and guide you through the use of the OrderWise modules at your own pace.

The Trainer is able to both observe and demonstrate, as both parties will have access to the system at the same time.

Your Trainer will talk you through the necessary procedures in order to ensure your understanding of whichever aspect of OrderWise you require assistance with.

Other products and services from Orderwise


OrderWise Services

Our experienced Migration Team will ensure this important stage of the process is made as easy for you as possible and your Personal Project Coordinator will help you every step of the way. The three days of training you will receive, conducted by our expert team of Trainers will give you complete confidence in using the OrderWise software.


Orderwise Software Support

With remote assistance our staff will be able to connect to your systems and see exactly the issue you may have, this allows us to provide you with exceptional levels of support. Our method of prioritising our calls means that you will not be kept waiting on hold, your call will be logged and placed into 1 of 3 categories (emergency, urgent or standard).


OrderWise Business Review Service

All the team at BM have been using Orderwise for a number of years and it became apparent that we had become a little ‘stuck in our ways’ and not utilising the system to the it’s full potential and indeed making our life unnecessarily difficult. The customer review service involves your Account Manager visiting your premises, spending time looking at how you work, how you use OrderWise and speaking to you about what you want to achieve.


OrderWise Bar Code Stock Management Software

Our partnership with Dell means you get class leading server technology that’s installed at your site and supported with a guaranteed 4 business hour warranty turnaround as standard. To make your journey to a better, more efficient, business really easy for you we can supply all the barcoding hardware for you to achieve this.


OrderWise Expert Business Software Migration Service

By asking you to fill in a carefully designed Company Procedures Questionnaire we will be able to analyse your business process and work out how OrderWise should best be configured to fit your business needs – systematically building up a clear understanding of exactly how you will use the system.