Providing language awareness training for staff ensures that they have an opportunity to
• understand why the organisation wishes to implement a bilingual policy
• understand the context and background of the policy
• be informed how the policy will affect their work
Topics covered include the demography of Ireland, language and identity, the nature of bilingualism, the historical context, the current legislation and equal opportunities issues - a whole raft of sensitive issues that need to be considered before effective implementation can begin.
Language Awareness Training can be tailored to the needs of individual organisations or departments. The training can address topics such as: managing bilingualism, service provision, customer care, human resources, corporate identity. Language equality can and will affect every aspect of a public organisation's work.