Moqom Our Products
mobile phone, staff training, Registration Service
Moqom has created a suite of new products that are aimed at Issuing Banks in order to prevent and tackle credit card and debit card fraud.
Moqom's Issuing Bank Products can work independently of each other or work together to offer an overall complete solution.
How Moqom's Products work together
- Mobile Number Cleanup is used to identify the "inactive" mobile numbers within a banks database
- Focusing on inactive numbers, the SMS Registration Service can collect current mobile numbers for these customers
- Now, with an up-to-date mobile phone database, the bank can use FPS to quickly interact with cardholders on querying card transactions via SMS, WAP, or IVR
- On an on going basis FPS can identify invalid numbers when trying to contact cardholders
- An invalid number in FPS triggers the SMS Registration Service
- Periodically the bank can use the Mobile Number Cleanup Service to rescan its database, passing inactive numbers to the SMS Registration Service
- SMS Registration Service feeds correct information back to banks database
How do Moqom products collaborate to benefit the Issuing bank?
- Banks always have accurate customer contact details
- Creates more efficient fraud analysis, reduces the cost and increases the fraud "catch" rate
- Database is constantly being checked for accuracy and invalid information can be corrected
- Increases efficiency, reduces operational costs
- Simplified service so no staff training required
- Takes very little time to operate
, Registration Service
, staff training