Moqom Our Products

By: Moqom  05/12/2011
Keywords: mobile phone, staff training, Registration Service


Moqom has created a suite of new products that are aimed at Issuing Banks in order to prevent and tackle credit card and debit card fraud.
Moqom's Issuing Bank Products can work independently of each other or work together to offer an overall complete solution.

How Moqom's Products work together

  1. Mobile Number Cleanup is used to identify the "inactive" mobile numbers within a banks database
  2. Focusing on inactive numbers, the SMS Registration Service can collect current mobile numbers for these customers
  3. Now, with an up-to-date mobile phone database, the bank can use FPS to quickly interact with cardholders on querying card transactions via SMS, WAP, or IVR
  4. On an on going basis FPS can identify invalid numbers when trying to contact cardholders
  5. An invalid number in FPS triggers the SMS Registration Service
  6. Periodically the bank can use the Mobile Number Cleanup Service to rescan its database, passing inactive numbers to the SMS Registration Service
  7. SMS Registration Service feeds correct information back to banks database

How do Moqom products collaborate to benefit the Issuing bank?

  1. Banks always have accurate customer contact details
  2. Creates more efficient fraud analysis, reduces the cost and increases the fraud "catch" rate
  3. Database is constantly being checked for accuracy and invalid information can be corrected
  4. Increases efficiency, reduces operational costs
  5. Simplified service so no staff training required
  6. Takes very little time to operate

Keywords: mobile phone, Registration Service, staff training

Other products and services from Moqom



Online purchasesProvide cardholders with authentication codes that can be used to authorise an online purchase or any other transaction that requires additional authentication or authorisation. Access to buildingsProvide workers with secure access codes used for authentication when accessing a highly secure physical site.



Massive cost / time saving - reduces the time it takes to verify and investigate a suspect transaction. Enables the cardholder to quickly alert the bank of fraudulent transactions preventing further fraud. Automate text notification to cardholder on suspect transactions. Significantly reducing the cost associated with fraud detection. Let cardholder verify or flag suspect transactions instantly. Moqom's FPS allows Issuing banks to.


Moqom-SMS Registration Service

The bank has a "clean database" with accurate up-to-date customer contact details. The service can also be used for special offers, surveys and other bank products. Quickly and easily collect current mobile phone numbers from customers. The SMS Registration Service is a service offered by Moqom to. How does the SMS Registration Service benefit the Issuing bank. Increases likelihood of uptake on new services or offers.