For the service that can be as low as a cup of coffee per day
EM Bureau is an innovative suite of applications and service that allows the hospitality operator to focus on running their operation rather than spending hours in the office managing their Point of Sale system. Every part of the MICROS application can be managed by the EM Bureau service team, from a simple price change to a complete change of menu items and screens. This service is hosted from our dedicated hosting centre.
Common Features managed
Centrally Maintained Database
- Menu Items / Combo Meals / Price Bandings / Employees
Daily scheduled and verified back-ups of the Central Database/s
Reduced Cost of System expertise needed at Property level / Installation and on-going
Reduced Cost of new Property Openings
Multiple handling of different Property Concepts (QSR / TSR / Retail)
Accurate and timely deployment of New Menus, Prices and Changes
Annual Housekeeping of Property Database and Validation (Overnight)
Additional Services Offered – Prices on request
Weekly Sales reporting
Weekly Menu Item consumption reporting
MyInventory Management ( Food & Beverage Stock)
- Management of Recipes / Menu Item linking / Suppliers (not Cost Prices)
MyLabour Management (Labour Management)
Employees All general information
Our EM Bureau service can provide any hospitality or retail outlet with the facility to centralise the day to day management of their systems. The solution can be offered to any outlet, SME group or corporate group with a wish to centralise their solution
RES EM Application Suite
Combining the EM Bureau service with the power of the Restaurant Enterprise System (RES) you get an end to end solution that reduces your day to day costs, allows you to create new sites with assurance that the entire configuration is ready to go.
Even if you have different styles of operations a fast food and a full table service these can be grouped and managed via the EM Bureau service, ensuring your focus can be fully on your customers.
MICROS POS Support
EM Bureau is currently supported with the following MICROS version:
• MICROS RES 3700 v4.0 or higher
• MICROS LES 9700 v3.0 or higher
• MICROS Simphony v1.0.4 or higher
MF Deployment Manager
The MF Deployment Manager automates and optimizes the delivery of files and updates to local stores. During a communication session between the Store level Server and the central SFTP Host, MF Deployment Manager automatically checks for new updates, verifies that it is current, and then downloads the files and generates logs for return. Then only the necessary files are delivered, using the communication optimization features of the MF Deployment Application to minimize connected time.
Once the remote connection is complete, MF Deployment Manager performs the software installation or update automatically without requiring any end-user intervention. This automated delivery eliminates the need for on-site IT support, reduces help-desk calls, and ensures central control and consistency of software deployment and installation.
In addition, MF Deployment Software Manager ensures that the software being distributed is compatible with existing client software and hardware. It does this by performing criteria checks on disk space, registry keys, or operating system requirements, before delivering and installing software. Once software is delivered to the user’s system, the communication session ends and the offline software installation occurs, lowering both communication time and costs.