You are provided with access
to this Website in accordance with these Conditions and any orders placed
by you must be placed strictly in accordance with these Conditions.
We reserve the right to:
Modify or withdraw, temporarily
or permanently, this Website (or any part thereof) with or without notice
to you and you confirm that we shall not be liable to you or any third
party for any modification to or withdrawal of the website.
Purchase of products:
All orders are subject to acceptance
in accordance with our Order acceptance policy.
Contract Creation and Electronic
The technical steps required
to create the contract between you and us are as follows:
- You place the order
for your products on the website by pressing the confirm order button
at the end of the check-out process. You will be guided through the
process of placing an order by a series of simple instructions on the
- The majority of
products are shipped direct from our central warehouse, the warehouse
manager will be in direct contact within 48Hrs with details of your
- Order acceptance
and the completion of the contract between you and us will take place
on the dispatch to you of the Products ordered unless we have notified
you that we do not accept your order or you have cancelled it in accordance
with our cancellation policy.
Description of Goods
We will take all reasonable
care to ensure that all details, descriptions and prices of products
appearing on the Website are correct at the time when the relevant information
was entered onto the system. Although we aim to keep the Website as
up to date as possible, the information including Product Descriptions
appearing on this Website at a particular time may not always reflect
the position exactly at the moment you place an order. We cannot confirm
the price of a Product until your order is accepted in accordance with
our Order acceptance policy.
All prices listed include VAT
(Value Added Tax) at the Republic of Ireland at standard rate of 21%.
Due to circumstances beyond our control prices may have to be increased
or decreased including any alterations to VAT. The correct price you
will pay will be on your printed order confirmation.
Any special offers will be
priced accordingly showing the specific period this item is on special
We accept all major credit
cards/debit cards VISA, Mastercard, Laser.
You confirm that the credit
or debit that is being used is yours.
All credit/debit card holders
are subject to validation checks and authorisation by the card issuer.
If the issuer of your payment card refuses to or does not, for any reason,
authorise payment to us, we will not be liable for any delay or non-delivery.
Order acceptance and the completion
of the contract between you and us will take place on the dispatch of
the products ordered to you unless we have notified you that we do not
accept your order or you have cancelled it in accordance with our cancellation
Non-acceptance of an order
may be a result of one of the following:
- Our inability to
obtain authorisation for your payment
- The identification
of a pricing or product description error
- You not meeting
the eligibility to order criteria set out in the main Terms & Conditions
If there are any problems with
your order, you will be contacted by our Customer Services Representatives.
The sales contract is therefore
completed in Republic of Ireland .
We reserve the right to reject
any offer to purchase by you at any time.
Refusal of transaction
We reserve the right to withdraw
any Products from this Website at any time and/or remove or edit any
materials or content on this Website. We may refuse to process a transaction
for any reason or refuse service to anyone at any time at our sole discretion.
We will not be liable to you or any third party by reason of our withdrawing
any Product from this Website whether or not that Product has been sold;
removing or editing any materials or content on the Website; refusing
to process a transaction or unwinding or suspending any transaction
after processing has begun.
To be eligible to purchase
Products on this Website and lawfully enter into and form contracts
on this Website under Irish law you must:
- Be over 18 years
- Stipulate a delivery
address on the Island of Ireland . Please note that PO box numbers,
hotels and accommodation addresses are not acceptable
- Possess a valid
credit or debit card issued by a bank acceptable to us
By making an offer to buy a
Product, you specifically authorise us to transmit information (including
any updated information) or to obtain information about you from third
parties from time to time, including but not limited to your debit or
credit card number or credit reports, to authenticate your identity,
to validate your credit card, to obtain an initial credit card authorisation
and to authorise individual purchase transactions.
We will take all reasonable
care, in so far as it is in our power to do so, to keep the details
of your order and payment secure, but in the absence of negligence on
our part we cannot be held liable for any loss you may suffer if a third
party procures unauthorised access to any data you provide when accessing
or ordering from the Website.
We aim to deliver all goods
within 10 working days from receipt of order. Some ranges may be out
of stock and if this occurs you will be contacted within 48hrs.
Other reasons for delay could
- During holiday periods
i.e. Christmas, Easter.
- The delivery address
is in an area of inaccessibility. Inaccessible areas are defined as
follows: Islands , Rural Area
- Unforeseen circumstances,
such as acts of god, strikes or delays by suppliers.
If for any reason the 10 working
day deadline cannot be met you will be kept informed and offered a choice
of either continuing with the extended delivery time or cancellation
with a full refund.
We offer FREE week day delivery
on all products in the Republic of Ireland . We usually do not deliver
on weekends but aim to facilitate our customers as much as possible
so please discuss this with our representatives.
Failed Delivery Attempt
In the event of a failed delivery
ie. you were not in when we attempted delivery, please contact us again
to re-arrange delivery for another mutually convenient day. Although
we reserve the right to recoup transportation costs for the return trip.
Returns and Cancellation
If your goods are incorrect,
faulty or damaged on delivery we will either exchange the product or
issue a full refund within 21 days of your delivery. This does not affect
your statutory rights.
If you are unhappy with your
purchase for any other reason, or change your mind, and notify us within
7 working days of delivery, we will offer you a choice of either exchange
to another product or a credit note. Although, in these circumstances,
we reserve our right to recover the cost of collection, which would
be deducted from the credit note amount. The charges for collection
would be € per item.
You need to ensure that all
reasonable care is taken of the goods whilst in your possession, and
where possible original wrappings must be retained and used for collection.
In the unlikely event that
a problem should arise due to either faulty material or poor workmanship,
during the first year they promise to replace any part or all of the
product that is defective completely free of charge.
During the second year, replacements
will be free of charge, but will attract a contribution to the transport
costs (Approx €40 )
In subsequent years, there
would be a charge levied for the replacement of the faulty item. The
charges are based on a sliding scale, the older the item is, the more
you would need to contribute towards the replacement, which would be
calculated as follows;
- 2 - 3 years [40%
of the current retail price]
- 3 - 4 years [60%
of the current retail price]
- 4 - 5 years [80%
of the current retail price]
In order to validate this guarantee,
you would need to comply with the Warranty Conditions.
Under the law, the Contract
of Sale exists between us the retailer and you the consumer. Consequently,
if you have cause to complain, please contact us on 01 8278347 quote
your order reference number and outline the nature of your complaint.
The guarantee is void if a
fault results from misuse of the product. Examples of misuse would include;
- Using the shower
door unit in a manner that was not intended in its manufacturer-ie storage
- Obvious or intentional
rough use of the product.
Wherever possible, any replacement
will be identical. However, if no longer available, our suppliers reserve
the right to substitute appropriately with a similar product or one
of higher quality.
Intellectual Property and
Right to Use
You acknowledge and agree that
the material and content contained within the website is made available
for your personal non-commercial use only and that you may (if necessary
to make a purchase) download such material and content onto only one
computer hard drive for such purpose. Any other use of the material
and content of the website is strictly prohibited. You agree not to
(and agree not to assist or facilitate any third party to) copy, reproduce,
transmit, publish, display, distribute, commercially exploit or create
derivative works of such material and content.
Limitation of Liability
While we will use reasonable
endeavours to verify the accuracy of any information we place on the
website, we make no warranties, whether express or implied in relation
to its accuracy.
We make no warranty that the
website will meet your requirements or will be uninterrupted, timely
or error-free, that defects will be corrected, or that the site or the
server that makes it available are free of viruses or bugs or represents
the full functionality, accuracy, reliability of the website. We will
not be responsible or liable to you for any loss of content or material
uploaded or transmitted through the website.
This does not affect your statutory
rights as a consumer, nor does it affect your contract cancellation
We will not be liable, in contract,
(including, without limitation, negligence), pre-contract or other representations
(other than fraudulent or negligent misrepresentations) or otherwise
out of or in connection with the conditions for:
- any economic losses
(including without limitation loss of revenues, profits, contracts,
business or anticipated savings); or
- any loss of goodwill
or reputation; or
- any special or indirect
suffered or incurred by that
party arising out of or in connection with the provisions of any matter
under the conditions.
Nothing in the conditions shall
exclude or limit our liability for death or personal injury resulting
from our negligence or that of our servants, agents or employees.