Services | MAPS - Management & Professional Services Ireland

By: Management & Professional Services Ireland  05/12/2011
Keywords: professional services

Cost, quality and customer satisfaction are closely tied to the effectiveness of your business processes. Business process design focuses on the design and implementation of business processes that give you the flexibility and capability to respond to your customers needs.

Increasingly, organisations are realising that a major element of most projects is to define and design their business processes. Business process design will drive the business change you require by ensuring that your processes are designed to reflect the needs of your products and services.

MAPS can assist you to ensure that your business processes are optimised, effective, deliver on customer requirements and support and sustain organisational development and growth. As a result you can improve efficiency and deliver greater productivity while meeting your customers expectations.MAPS Business Process Design Services help you to design optimised processes for:
  • Customer supply chain management
  • Operations management
  • New business opportunities
  • Customer Service Management

Cost, quality and customer satisfaction are closely tied to the effectiveness of your business processes. Business process reengineering focuses on the design and implementation of business processes that give you the flexibility and capability to respond to your customers needs. Reengineering of business processes should have the goal of achieving dramatic improvements in their performance.

Organisations are increasingly realising that a major element of most projects is to ensure that the business process being used is optimised to meet customers’ expectations. Business process reengineering will drive the business change you require to meet this goal by ensuring that your processes are designed to reflect the needs of your products and services.MAPS can assist you to ensure that your business processes are optimised, effective, deliver on customer requirements and support and sustain organisational development and growth. As a result you can improve efficiency and deliver greater productivity while meeting your customers expectations.MAPS Business Process Reengineering Services help you to deliver optimised processes for;
  • Customer supply chain management
  • Operations management
  • New business opportunities
  • Customer Service Management

Business continuity plans and strategies vary by industry, company size and other factors. While a company’s needs are unique, the goal is to ensure that a proven plan exists to deal with whatever challenges arise. We help companies overcome challenges by providing the resources to build successful business continuity plans.

BCP Methodology
We use a structured methodology to analyse potential areas of risk, define solutions and implement your plans. Project Initiation
We work with your team to determine the scope of the plan, identify key contributors and to establish the processes and functions covered by the project.Business Impact Analysis
The objective of the Business Impact Analysis is to define the operational and financial impacts of an interruption to your business. In addition recovery time objectives and interdependencies needed to develop effective solutions for the BCP are identified.Strategy Development
Using the information from the Business Impact Analysis as a foundation, business continuity strategies are formulated and budgetary costs developed. The critical time frames and impacts determined during the Business Impact Analysis will be used to determine which contingency strategies are viable. These strategies will be developed and budgeted to define contingency and implementation requirements.Plan Development
Next we develop the actual recovery plan. As every plan is unique, this is a detailed planning exercise, identifying every detail necessary to successfully operate the contingency plan in times of interruption.Testing
Thorough testing and training is essential to ensure that the plan will operate effectively. Testing and training exercises will be used to verify that the plan is operational.For further information please .

MAPS provides a full range of support services for its products and services.

Every customer has unique requirements and support and maintenance contracts are customised to meet each customers needs. This includes the provision of a tiered support model and a range of response mechanisms to incident severity levels.Support arrangements can be provisioned over the phone and via call in request, response times depend on incident severity levels and the support service level agreement.For further information please .

Project Management is a carefully planned and organised effort to achieve a set of objectives. MAPS can assist your company to achieve its strategic objectives by applying project management resource and expertise to your initiatives, helping you to meet or exceed your objectives on time and within budget.

MAPS will work with you to ensure your projects are successfully managed through the major phases of project initiation, project planning, implementation, evaluation and support and maintenance.
We set-up projects for success by ensuring that project management standards are applied to your projects. Standards such as status updates, weekly communication reviews, risk assessment and contingency planning are applied right through the project life cycle.We manage each stage of the project life cycle ensuring that the project stays on the critical path.
  • Project Life Cycle Elements
  • Business case
  • Project Definition
  • Analysis
  • Design
  • Development
  • Test
  • Implementation
  • Support and Maintenance


For further information please .


MAPS provides training for its products and services, customised to meet its customers needs.
A key element of training ensures that customer staff can support and maintain products and services purchased from MAPS.

Additionally MAPS will work with its customers to identify training needs and will source and supply training to meet customer requirements.For further information please .

Keywords: professional services

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05/12/2011

Solutions | MAPS - Management & Professional Services Ireland

Our technical team can quickly and effectively establish the design parameters for an application to suit your needs and coordinate a software development plan. We specialise in designing and developing database solutions in Microsoft Access and Microsoft SQL Server and have experience with most other database engines.