Customer Focus


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Address: Oriel Shared Services, Finnabair Business Park , Dundalk, Louth

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About Customer Focus

Customer Focus provides customer service and sales solutions to the retail, call centre, service and hospitality Industry along the East Coast. Our brand of customer service is not just about the soft skills, but we use customer service techniques to help businesses retain customers, increase sales and maximise business potential. The Customer Focus service is built on 20 years experience in marketing and customer service and coupled with that, 10 years experience in the retail and service industry.

We work with a broad range of customers from Diageo, Dundrum, Liffey Valley, the Marshes Shopping centre, Darver Castle, master franchises, DundalkChamber of Commerce, Enterprise Boards, sole traders and start up business. We offer our solutions through a blend Training, Coaching, Mentoring and mystery shopping.

Our Mission is to exceed the customer expectations of our clients, improve business and become the provider of choice on the east coast. This will be achieved


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