Leading Edge Solutions » Training and Development

By: Leading Edge Solutions  05/12/2011
Keywords: customer service, performance management, Training And Development

Leading Edge Solutions » Training and Development

Training and Development is an essential component in the management and development of any small to large sized organisation. In today’s ever changing business environment, it is important that employers and employees realise that the implementation of a structured training and development programme will help maintain the skills necessary to operate profitably and efficiently in a rapidly changing business world.

Here at Leading Edge Solutions we believe that our training and development programmes will be tailored to the specific needs of companies and their individuals. We will ascertain the roles of managers and employees to best gauge the strengths and weakness within the company, so that specific programmes are in place for your company’s future development.  

Our varied range of training & development is designed to meet the needs of the different stages involved in the development and growth of business.  Some examples of the courses and programmes provided are:

  • Employee Relations   
  • Performance Management
  • Recruitment & Selection
  • Managing for Success
  • Customer Service Excellence
  • Cost Control
  • Managing for High Performance
  • Management Development Programme
  • Time & Self Management

Keywords: customer service, employee relations, performance management, Training And Development

Other products and services from Leading Edge Solutions


Leading Edge Solutions » Human Resource Consultancy

Human Resources in today’s work place is the under used tool that can achieve so much for an organisations in terms of the needs of the employees and the employer by creating the harmony of trust and honesty in both directions. We at Leading Edge Solutions believe that all companies no matter what their size should be fully aware of their obligations in today’s market place when it comes to Human Resources and Human Resources planning.


Leading Edge Solutions » Performance Management

We can assist in reviewing the current performance management system that a company has in place or alternatively assist you in designing a system that is congruent with the needs of your business. The Performance Management programme will generally be a two day course based on the conclusion that all people are naturally motivated and wish to excel in their chosen profession/field.


Leading Edge Solutions » Human Resource Auditing and Compliance

On completion of the review the organisation will be furnished with a comprehensive report that will show the areas where the organisation is compliant and, more importantly, where there are omissions and breaches of statutory legislation and also areas that should cause concern to an employer in relation to employee relations best practice.


Leading Edge Solutions » Business Consultancy

With our Business consultancy we will provide an in depth look at how your business operates on a daily basis looking at the key components of where you as a business see your business progressing and what are your expectations for your business future.


Leading Edge Solutions » Cost and Margin Training

We will also give you the option to purchases the training materials so that you may conduct your own training though out a period of your convenience, as part of this service we will up date your manuals and materials every six months for a period of two years. As we are all too aware in today’s business climates our over heads and cost base can have a severe affect on the trading profitability of your business.


Leading Edge Solutions » Personal Development Programme

Perhaps those who have been out of work for a period of time and are now wishing to return to the workplace, those seeking a career change or simply a person who wishes to develop and motivate themselves to the next step. The programme teaches what true assertiveness really is, how to respond effectively in all situations; it highlights the obstacles to true assertiveness and provides for the individuals development.


Leading Edge Solutions » Hospitality Asset Management

We believe this will give you the time to focus on your own priorities, safe in the knowledge that Leading Edge Solutions will apply their expertise to maximise investment return. What we find in the hospitality retail sector is that all properties are unusual, so we give them unique treatments, approach each differently.