At S. C. Dunne we strive to offer our clients complete and expert service in all areas of their business. This includes specialist advice in the area of Information Technology systems implementation and management. We also provide day to day IT support and training.
Unattended support sessions available - therefore we can control client's PC's when they are not there, removing the need to waste client's valuable time. Provides time & cost savings to both client and ourselves, therefore increasing efficiencies
The security of your highly sensitive and personal information is always our number one priority. Our remote support tool is no different. By using randomly generated 9 Digit Support Keys no two support sessions are ever the same. Also the support session must be started by the client therefore you are always aware when we are working on your machine.
When using remote support sessions the client has the ability to mirror our session so we are never working on or accessing anything that you don't want us to see. The client also maintains the full use of their own keyboard and mouse so that we can work together on the same machine to achieve the desired results. Again client confidentially and control is top of our agenda.