refresh catering

By: Refresh Catering  05/12/2011

Catering .

Copyright © 2009 refresh catering. Reg.468468
SERVICEThe important thing to remember is that Service is more than just a smile and a thank you. It is the expression of the personalities of Supervisors and employees and the application of recognised service techniques is the most important part of any successful service program. To know, understand, and be able to perform the Refresh Seven steps to good customer service and to understand the necessity of speed in correlation with good service and excellent food quality.Refresh definition of good service

Serving a quality product in a clean canteen/restaurant in a fast and courteous manner, giving good value for moneyIt is imperative that key personnel be stationed on counter /service station area, as they are primarily responsible for service.Correct attitude is essential with service operative’s i.e. friendly, smiling, interest and appreciative with every customer.PROCEDURE FOR SERVICES - Smile - greetingE - Establish the orderR - Ring up the orderV - Verify the roundupI - Interchange the orderC - CareE - Efficiency

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