Events | Idiro

By: Idiro  05/12/2011
Keywords: Social Network, Mobile Operators, Viral Marketing

Next best actions in CRM: Teleconference in May. Forrester Senior Analyst James G. Kobielus will help CRM and Business Process Professionals identify opportunities to implement next-best-action approaches into multi channel CRM processes, such as those for customer services, sales & marketing. He will be discussing some case studies on various vendors including Idiro Technologies. For more information, access the following link http://www.forrester.com/rb/teleconference/next_best_actions_in_crm_maximizing_love/q/id/7654/t/1. 

Idiro Technologies was heavily involved in the recent IIR conference on telecoms CEM, CRM and retention. At the request off IIR, Idiro hosted a one-day pre-conference masterclass on using Social Network Analysis (SNA) for retention and CRM.  The masterclass enjoyed a high degree of interaction from the 15 attendees.  Two case studies on best practice use of SNA for mobile operators marketing were included, and the participants left with a detailed knowledge of SNA, its implementation, and its benefits.

“Idiro’s director of sales and marketing, Simon Rees, has been busy educating students on viral marketing on professional marketing courses. 

During this quarter he has delivered lectures on viral marketing to students at the Irish Management Institute, the Dublin Institute of Technology and the Digital Marketing Institute.”

Why not check out Idiro's CEO, Aidan Connolly being interviewed at the IT Expo in Miami, earlier this month.

Keywords: Mobile Operators, Network Analysis, Social Network, Social Network Analysis, Viral Marketing,

Contact Idiro

Email - none provided

Print this page

Share

Other products and services from Idiro

05/12/2011

Products | Idiro

Additionally Idiro SNA Plus is supported by Idiro's comprehensive consultancy services thus guaranteeing that our customers reap real benefits from their investment. Idiro SNA Plus is an analytical platform based on the principles of Social Network Analysis. Cross-sell & up sell more products.


05/12/2011

Company | Idiro

On the 25th of February 2009, Tánaiste and Minister for Enterprise, Trade and Employment, Mary Coughlan T.D. announced the establishment of 5 new Science Foundation Ireland Strategic Research Clusters. According to recent statistics by IDC, the research firm predicts that the Smartphone sector will grow four times faster than the wider phone market, with Android devices expected to lead the space.


05/12/2011

SNA | Idiro

As the discipline of social network analysis develops and experiences wider adoption it has become clear, at least to us here in Idiro, that there are a number of erroneous ideas circulating which undermine the integrity of social network analysis as it is applied to telecoms.


05/12/2011

Telecoms | Idiro

O2 and Idiro also featured in the previous year’s Data Strategy Awards, where they jointly won not only first prize within their category, but also the Grand Prix award of the night. In their citation, the judges noted Mr. Belchamber’s implementation of Social Network Analysis technology within O2 marketing among his other achievements.