Negotiation Skills Course

By:  16/03/2012
Keywords: courses, Training Programmes, elearning

We all negotiate all the time, but we may not call it negotiating. How often have you offered to cut the grass if your partner does the shopping? Or, as a child, offered to do your homework on time if you can stay up a bit later? The aim of this course is to show how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority. Once you have completed this unit you should be able to: Demonstrate knowledge of negotiation processes and characteristics; Plan a process to achieve a commercial outcome through negotiation; Apply negotiation skills; Close a commercial negotiation; Evaluate personal performance in the negotiation. This course is 2 hours long and covers the following topics: Introduction to Negotiation Why Negotiate? Why Some Negotiations Fail Negotiating Styles Innovator Communicator Processor Activator Pre-Negotiation Negotiation Process Preparation for Negotiation Influencing Skills of Influencing and Persuasion Communicating with Confidence Communication Skill Rules for Negotiators Aggressive and Passive Behaviour Assertiveness Building Rapport Body Language Body Language Tips Negotiating Coming to an Agreement

Keywords: courses, elearning, General CPD, online training, Training Programmes,

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