Effective Communication In The Workplace Course

By: eCPD.ie  16/03/2012
Keywords: courses, Training Programmes, elearning

This course is intended to give an overview of communication at work. You will learn about how communication works, how it can break down, and how you can improve the likelihood that you can be more effective in your interactions at work. The two most important pieces of effective communication are listening and explaining yourself. You will learn a great deal more about both of these skills, and how to apply them at work. After you finish this course, you will be able to: Describe behavior that enhances communication. Describe behavior that detracts from effective communication. Demonstrate concrete techniques to communicate effectively. Summarize the impact of communication style on the workplace environment. This course is 2.5 hours long and will cover the following topics: Overview of Soft Skills What Is Effective Communication? Main Components of Effective Communication Body Language Body Language Tips Written Communication Barriers To Effective Communication Cultural Diversity English Language Tips Unhelpful Communication Behaviors Office Culture Effective Communication Techniques Assertiveness Communication Styles Active Listening Active Listening Techniques Questioning Skills Types of Question Assertive Speaking Assertiveness Techniques Tips For Nonverbal Assertiveness

Keywords: courses, elearning, General CPD, online training, Training Programmes,

Other products and services from eCPD.ie


Mentoring in the Workplace Course

If you have knowledge or experience or are simply a good listener you have probably already been a mentor –


Business Writing Skills Course

We all know what good writing is. It's the novel we can't put down, the poem we never forgot, and


Negotiation Skills Course

We all negotiate all the time, but we may not call it negotiating. How often have you offered to cut


Team Leading Skills Course

Teams and teamwork have become a common factor in modern organisations. But what are they about and how can an


Time Management Course

Unfortunately, many people feel as if they are constantly working while coming to the realization that they actually accomplish very


Retail Loss Prevention Course

International trends are that retailers will lose 2% of their stock annually through theft. The aim of this course is


Patrol Tactics and Techniques Course

The patrol function is one of the most complex, difficult, and most highly visible of all security activities. One of


Access Control Course

Access Control is one of the essential responsibilities of a Security Officer. Security Officers control movement of personnel and materials


Searching Procedure Course

It is essential that the Security Officer understanding the procedure and practices around searching a person, vehicle or searching clothing


Basic Fire Safety Awareness Course

Fire does not respect anything or anyone, it kills, destroys, maims, scars and it can leave people jobless if their


Health and Safety for Security Officers Course

Over 200 people are killed each year in accidents at work and over one million people are injured. Over two


Terrorism Awareness Training

In today’s world terrorism awareness and prevention, coupled with training, is becoming ever more vital. All of us have a


Event Stewarding Training

Event Stewarding Training is a short knowledge-based qualification which gives you an introduction to working in the spectator safety industry.


Maritime Security – ISPS Code Compliance Training

Events in the recent past have proven that no country in the world is safe against terrorists. Terrorist attacks can,