Evolving provides a comprehensive range of Business Process Outsourcing (BPO) solutions including Customer Interaction (i.e. Call Centre, Contact Centre) Outsourcing Solutions, Document and Data Management Outsourcing Solutions, IT Outsourcing Solutions and Finance and Accounting (F&A) Outsourcing Solutions.
Evolving is an Irish-owned company and we deliver all of our Business Processing Outsourcing solutions from Poland which means we can deliver significant cost savings to our Clients. We need to look at every Client project on a case-by-case basis but we typically provide cost savings to Clients of between 30% and 50%.
Business Process Outsourcing became synonymous with far-shore locations such as India. However in recent years there has been a shift in the delivery of some activities from far-shore to near-shore. In a European context, Poland is an ideal near-shore BPO location given its relative proximity to all European countries/capitals, the highly qualified workforce and the opportunity for significant cost savings.
Evolving Outsourcing delivers high performance, cost-effective client solutions. To achieve this requires significantly more than a ‘lower cost’ delivery centre. It requires systematic planning and an executable business framework coupled with a culture of delivering excellence through a combination of people, process & technology. At Evolving we have developed two key proprietary methodologies to enable us fulfil our promise of "Operational Excellence Delivered".