Solutions Overview

By: Econiq  05/12/2011
Keywords: customer service, financial services

Econiq is a unique solution that will improve customer service and increase branch profitability by 20% - 25% on average.  It does this by addressing four key requirements:

    The Econiq Difference

    The Econiq solution is truly unique within the financial services sector:

    Value Proven return on investment in 3 - 6 months
    Speed Phase 1 deployment in 2 - 4 weeks with no impact on existing technology
    Insight Detailed management reports bringing unique insight to employee & customer behavior & business performance in real time
    Experience Out of the box functionality built on years of domain expertise

Keywords: customer service, financial services

Other products and services from Econiq

05/12/2011

Services Overview

Each phase is intended to deliver value in its own right as well as representing a logical building block that will gradually mature an organization’s frontline capabilities. Our ethos as a company and our engagement model with customers is based on following this framework. Identify inefficiencies and process gaps that impact ability to serve the customer effectively.