What we do

By: Ecc Ireland  05/12/2011

The European Consumer Centre in Ireland provides the following services:

  • Information and assistance
  • Feedback to the European Commission

Information on your consumer rights in the EU
  • Assistance in solving your cross-border consumer disputes
  • Access to an Alternative Dispute Resolution (non-court) body, if we cannot solve your dispute
  • Education and outreach programme for schools, universities, community groups and others
  • Produces free information leaflets

      • Cooperates with other EU networks and national consumer organisations and enforcement agencies e.g. National Consumer Agency, Food Safety Promotion Board, the Consumers Association of Ireland