Professional Services - Customer Support - Training
- Bespoke development
- Custom Dashboard implementation.
- Customised services
- Data Migration
- Data & secuity Audits
- Database and web server performance tuning
- Integration services
- SaaS Migration (for ISVs)
- System Design & Analysis
- System Upgrades
- Technical Consultancy
A 90 day warranty period is included as standard with every professional services assignment. Our Customer Support package is included as standard in every FUSION purchase. In addition, we offer a range of additional support packages for situations which fall outside of standard support.
| Standard ||Covers any bug or error relating to the normal operation of all FUSION modules during office hours. Standard Support is included at no extra charge with every FUSION subscription purchased. |
| Support Plus - 10 Pack ||A discounted bundle of 10 support incidents covering support not included under the standard support agreement. |
| Support Plus - 1 Pack ||A single incident covering support not included under the standard support agreement. |
| Custom Support Pack |
|For clients who have non-standard support requirements, ASPeon offers Custom support packages which are tailored to individual requirements for an additional fee. |
A Service Level Agreement (SLA) is issued for each purchase of Fusion and contains the details of the support options above.