Healthcare | Claims Management | SoftCo FormsAccess Solution

By: SoftCo Group  05/12/2011

Hospital administration is hard enough without the added burden of paper-based insurance claims. Mistakes happen and cashflow grinds to a halt. Missing paperwork adds weeks to turnaround times with hospitals and consultants re-submitting documents. Worse still, the only copies of the claim usually reside with the insurer which makes query resolution almost impossible without re-collating all the paperwork.

With SoftCo FormsAccess, complex patient claim processes are streamlined to save time and collect money faster. A single electronic version ensures both parties are always working from the same document. Stored securely, patient claim files can be easily searched and retrieved by the hospital, consultant and insurer. Sharing a single view of the same documents makes a complicated process much simpler, saving time and money for all concerned.

Key Benefits:

  • Faster payments and reduced queries
  • Elimination of forms re-submission
  • Instant access to documents for query resolution
  • Integration with existing Hospital Information Systems
  • Secure compliant document storage

Other products and services from SoftCo Group


Purchase-to-Pay | Expense Manager | SoftCo Expense Manager Solutions

By automating and streamlining the entire process with SoftCo Expense Manager, organisations can increase control and visibility of claims and automatically enforce companywide expense policies and procedures. Expense paperwork is attached and claims are approved or rejected in an automated process that brings new levels of transparency to a business procedure that is difficult to control.


E-Procurement | Purchase-to-pay | SoftCo

Requisitions can be restricted to listed stock items or from pre-defined supplier catalogues with SoftCo E-Procurement providing powerful supplier management functionality to ensure that negotiated discount terms are applied to all purchases.


Accounts Receivable | Proof of Delivery

Debtor days stretch out and invoices mount up as poor processes cause delays and waste time. Filing cabinets are full, taking up too much space with documents that are too hard to find. Cashflow is crucial yet payments are painfully slow for most Finance Departments. Caught between managing customer relationships and ensuring prompt payment. Paperwork is missing; customer queries drag on for weeks.


Accounts Receivable | Cheque Scanning & Remittance Processing

Easier said than done in Finance Departments that rely on paper processes, where manual inputs lead to more mistakes, and where the accurate cross-referencing of PO numbers with invoices depends on having access to the right documents at the right time. Businesses benefit because cheques and remittance slips are no longer disconnected, showing precisely what has been paid and what is outstanding.


Accounts Receivable | Customer Self Service

SoftCo Customer Self-Service provides an anywhere, anytime access portal that combines client information from a number of different sources and makes it available in a secure, simple format. Organisations have to look for new ways to enhance the customer service experience while meeting budget constraints. In today’s competitive environment, excellent customer service is critical to all business success.