Training – Customised Solutions
The purpose of all training is to stimulate sustained behavioural change and to ultimately create tangible benefits for the business. When working with organisations I start by asking questions like – ‘What are the results you want to achieve from the training?’ ‘What is the behavioural change you are seeking?’ ‘How will you know when the training is successful?’ The answers to these questions remain the focus when I work with you to create your customised training solutions.
I specialise in what is generally referred to as ‘soft skills,’ but which most organisations realise are really the ‘hard skills.’ These are also the skills that are the differentiating factors between average and outstanding performance in most fields of endeavour.
When we are clear about the desired training results, I will then tailor a programme to meet your specific outcomes and requirements. For example, I recently designed a one-day ‘Professional Effectiveness’ workshop for an organisation that combined elements of Time Management, Motivation, Communication Skills, Customer Service and Personal Branding.
The most effective training takes place when attendees are simply being themselves in the room and can enjoy the learning experience.
My style of delivery whilst professional and thought-provoking is informal and relaxed. I always endeavour to create an energised environment as this not only aids people’s learning, but it makes the workshop more enjoyable. My training workshops are never ‘death by powerpoint,’ the focus is always on practical learning and useful techniques that attendees can easily apply to their own situations. I blend training and coaching techniques during my workshops which embeds learning and which I believe is critical in achieving lasting results.