Capabilities - Support services - Interserve

By: Interserve  05/12/2011
Keywords: Quality Management, Business Process, Vehicle Tracking

Front-line services need a supporting infrastructure to operate effectively. Interserve offers best-in-class quality, safety and environmental management, technology, procurement, service innovation, people management and monitoring, continuous improvement and service delivery support.

We drive down costs and improve efficiency through effective management.

One of the biggest benefits of outsourcing is the time it gives clients to focus on their core business by ensuring that non-core activities are carried out by specialists. In addition, though, a specialist such as Interserve can bring significant economies of scale to a client's operations through a centralised procurement model, business process re-engineering, the sharing of best practice by service experts and process efficiencies.

Interserve uses a range of core systems and processes to ensure effective asset management. These include a 24/7 centralised helpdesk, integrated management system, real-time portals, mobile audit processing technology, vehicle tracking and the effective use of six sigma (the internationally-recognised quality management system) for business process re-engineering.

Our capabilities cover:

Keywords: Audit Processing, Benefits Of Outsourcing, Business Process, Drive Down Costs, Integrated Management, People management, Quality Management, Vehicle Tracking,

Other products and services from Interserve


PFI - Services - Interserve

As of 9 March 2011 we have closed a total of 38 contracts of which, after disposals and transfers, 21 remain in our portfolio (we also retain an active PFI management role in 13 contracts transferred to the Interserve pension fund). Interserve has built a solid reputation in the PFI field based on our experience in creating and managing one of the largest portfolios in the UK.


Consulting - Services - Interserve

Using our expertise and the knowledge we have gained over decades working in live environments, we can help shape client strategies and offer solutions which we know will work in practice and will achieve the best possible outcome for the investment spend. Our construction and support services capabilities are then available to follow through and implement our advice if required.


Support services - Services - Interserve

Our unique service delivery model drives value and ensures sustainable development, innovation, continuous performance improvement and a culture that focuses on the people using the environment we are managing. We offer a broad range of support services, both as fully managed "bundled" packages and as discrete services for specific needs.