VoiceSage has aflexible portfolio of products to support the efficient delivery of call centre services. Each is designed to support a defined business need through the application of world class VoiceSage technology.
Each product has been developed to be affordable and is continually optimised to meet the evolving needs of our customers.
Find out how
- VoiceSage Communicator – is reducing cost as well as improving customer services by improving the efficiency of call centres. A retail client has saved £1 per letter by automating customer correspondence and another has reduced a category of inbound calls by nearly 60%.
- VoiceSage Logistics – is helping organisation keep customers up to date. Missed appointments and do not shows are costly and erode customer confidence. VoiceSage Logistics is at the heart of approaches to improve patient scheduling. An NHS Trust saved over a million pounds by utilising this leading edge solution.
- VoiceSage Controller - is helping companies reduce the cost of customer debt by rationalising customer communication. Proactively managing revenue makes sence and can significantly reduce costs. VoiceSage collection has helped a client collect an extra £22 of arrears revenue for every £1 spent on proactive automated communication.
- VoiceSage Contacts - is maximising the power of your CRM. Most organisations are failing to optimise the potential of their CRM to promote products or services to the right audiences. One client has simply increased sales by 4% by using voicesage contact.
All our products can be implemented quickly, easily and with minimum disruption to exiting processes.
The information in this article was current at 02 Dec 2011