Support Desk Services Overview
Pageboy Contact Centre
quality assurance, Account Managers, pageboy
Are you searching for a way to resolve your support problems? Pageboy Contact Centre can provide you with the support you need:
- The freedom to focus on your core business objectives.
- Give your employees and / or customers a professional computer support experience.
We utilise approved processes and procedures that we have developed for all aspects of our support desk operation to ensure consistent quality and efficient trouble resolution.
We work with each of our clients to design a specific script to meet their particular support requirements.
Support requests (calls, e-Mail, Fax, and live Internet chat) are reviewed and randomly monitored by quality assurance and account managers to search for ways to improve our support desk services.
It is critical that organisations use quality cost-effective support services to assist their staff, customers, agents, partners, and consultants. Many organisations do not have the management, personnel, facilities, or capital resources to provide internal support desk services properly. Consequently, providing quality support can quickly become a budgeting headache and a business nightmare.
Pageboy Contact Centre provides a means to:
- Improve your customer service
- Lower your support costs
- Improve your business image
- Reduce your management headaches
For more information about our Support Desk Services and how we can help your business, please take some time to review our services on the left of this page.
, quality assurance
, Support Desk Services
Contact Pageboy Contact Centre
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