Support Desk Services Overview

By: Pageboy Contact Centre  05/12/2011
Keywords: quality assurance, Account Managers, pageboy

Are you searching for a way to resolve your support problems? Pageboy Contact Centre can provide you with the support you need:

  • The freedom to focus on your core business objectives.
  • Give your employees and / or customers a professional computer support experience.

We utilise approved processes and procedures that we have developed for all aspects of our support desk operation to ensure consistent quality and efficient trouble resolution.

We work with each of our clients to design a specific script to meet their particular support requirements.

Support requests (calls, e-Mail, Fax, and live Internet chat) are reviewed and randomly monitored by quality assurance and account managers to search for ways to improve our support desk services.

It is critical that organisations use quality cost-effective support services to assist their staff, customers, agents, partners, and consultants. Many organisations do not have the management, personnel, facilities, or capital resources to provide internal support desk services properly. Consequently, providing quality support can quickly become a budgeting headache and a business nightmare.

Pageboy Contact Centre provides a means to: 

  • Improve your customer service
  • Lower your support costs
  • Improve your business image
  • Reduce your management headaches

For more information about our Support Desk Services and how we can help your business, please take some time to review our services on the left of this page.

Keywords: Account Managers, pageboy, quality assurance, Support Desk Services

Contact Pageboy Contact Centre

Email - none provided

Print this page

Share

Other products and services from Pageboy Contact Centre

05/12/2011

Virtual Office Services Overview

For more information about our Virtual Office Services and how we can help your business, please take some time to review our services on the left of this page. Whatever your reasons, our virtual office is the affordable, no hassle alternative to leasing an office space or hiring a full time receptionist. Do you have clients all over the world.


05/12/2011

Call Management Services Overview

For more information about our Call Management Services and how we can help your business, please take some time to review our services on the left of this page. We understand the needs of those who work from their home offices, as well as those who have a business with one or more locations. If you are looking to cut costs, and/or present a more impressive corporate image, we are the answer for you.


05/12/2011

Emergency Response Services Overview

If your clients know that they have a live person they can speak with to handle situations as they arise, it gives them peace of mind and builds a solid foundation for a long-term relationship. No matter what the emergency is, fully trained representatives at Pageboy Contact Centre have the technology, knowledge, experience and expertise to help produce a rapid response 24/7/365.