Online Managing People Course

By: The Learning Rooms  21/07/2015
Keywords: people management, performance, conflict, policy

ONLINE MANAGING PEOPLE COURSE Get the best from your people! This course is designed for the busy professional who finds it difficult to set aside time for personal development. It is particularly valuable to people who have been promoted recently or are considering going for promotion to a position that will require them to manage individuals or teams. The fully online course is designed to equip participants with the essential management knowledge and skills they need take up a new challenge or explore new opportunities with confidence. We’ve combined our academic knowledge with our broad scope of management experience to deliver course content that is based on proven, best in class management theory that is also very practical and relevant. This intensive course equips you with the personal and professional skills to get the best from your people and teams. It covers essential concepts, tools and models in the areas of: Managing Performance Understanding factors affecting performance Setting goals in KRAs Identifying and supporting good performance Managing poor performance Conflict Management Causes (of conflict) Types (of conflict) Tools to resolve conflict Pre-empting and preventing conflict Coaching Coaching as a management style Advantages and benefits of coaching Principles of coaching Coaching processes Managing Teams Stages of team development Developing effective teams Managing teams Optimising team performance Policies and Procedures Managing employee grievances Handling discipline Dignity and respect in the workplace Presentation Skills Planning; objective, structure, content. Delivery; medium, audience, body language

Keywords: people management, performance, conflict, policy