Services

By: Glorsoft  05/12/2011
Keywords: Telephony Hardware, Velocity Engine,

Whilst many of our customers are happy to get on with the job of building their own applications, sometimes with the help of the Glorsoft support group, some are entering into the voice application arena for the first time. At Glorsoft we provide a complete range of services to assist experienced developers and new-comers alike.
Jumpstart Training

If you are a competent .Net developer but would like a little handholding to get familiar with the telephony world, then our Jumpstart Training services are ideal. We can provide one-to-one training at any location or can facilitate training for multiple attendees in a classroom style environment.

Development Services

If you have a specific application requirement and don't have the necessary resources to facilitate the development inhouse you may be interested in outsourcing the development to Glorsoft or one of our partners in your region. We provide a complete design and development package, all based on our Velocity engine and the Dialogic telephony hardware environment.

Premium Support Services

If you have opted to not take subscription with your perpetual licence, you can still access our support for an hourly fee.  We would of course recommend to all perpetual licence customers that they do maintain subscription on their perpetual licences as subscription also includes all software updates.

We don't provide a guaranteed service response with our standard support.  If you require a guaranteed response time and/or out of hours support then we can tailor a support package to meet your needs.

Keywords: Telephony Hardware, Velocity Engine,

Other products and services from Glorsoft

05/12/2011

Velocity v3.0 - The .Net IVR & Speech Application Toolkit

Velocity™ v3 is a rapid application development toolkit that enables Microsoft .NET developers to create feature-rich telephony applications incorporating the latest in IP based Speech technologies. It is designed to enable the developer to build telephony applications in conventional, standards-based languages rather than proprietary scripting languages or inflexible GUI based environments.


05/12/2011

IVR Speech Technologies - .NET Visual Studio Dialogic ASR TTS MRCP

The quality of Automatic Speech Recognition engines and the modern scientific approach to Voice User Interface design has led to a much wider adoption of speech recognition technology in the IVR environment. SAPI is a Speech Application Programming Interface developed by Microsoft to allow the use of Speech Recognition and Speech Synthesis within Windows applications.


05/12/2011

Solutions

Self-Service is the core focus of most Glorsoft driven solutions and whilst we don't sell the finished applications, our customers are building new and innovative applications every day. Additionally, many automated telephony solutions are designed to enhance customer retention, customer acquisition and indeed to drive costs down or generate revenue.