Customer Service - MG Scientific

By: Mg Scientific  05/12/2011
Keywords: customer service

Customer Satisfaction

MG Scientific adheres to strict Quality Assurance Procedures and demands the same from each of our suppliers. Within the company, each department possesses a Quality Manual which documents all procedures. All manuals are reviewed and updated as procedures are improved and added. In addition, every MG Scientific employee attends scheduled Company Team Meetings in order to improve every aspect of our operation.

ISO 9001:2008 Registered

As an ISO 9001:2008 registered company, MG inspects all shipments, inbound and outbound, for quality and accuracy and strictly adheres to regulations set forth by the DOT, OSHA and the EPA. MG Scientific also audits and reviews the performance of our suppliers on a regular basis to assure that high standards are met from production to delivery on each and every product.

To assure you that each MG Scientific employee has done his/her best to guarantee a quality experience, your order is documented with the names of every employee involved in the process - including your sales representative, customer service representative and warehouse representatives in charge of picking and packing.

At MG Scientific, we demand the best from ourselves in order to deliver the highest standard of quality to each of our customers.


Keywords: customer service

Other products and services from Mg Scientific


Eppendorf Research® plus Fixed Volume Pipettor

A spring loaded tip cone, a secondary calibration option, an improved volume display- and all that in an ultra light, fully autoclavable pipette: That is the new Eppendorf Research® plus pipette. The ultra light Eppendorf Research® plus pipette meets the highest needs in precision and accuracy- combined with ultimate ergonomics and increased flexibility.


Eppendorf Repeater® stream and Repeater Xstream Electronic Pipettor

When used with Combitips Plus®* tips, the dispenser/tip forms an unbeatable system that is the quintessential lab tool for all applications: Repeater stream is suitable for all standard pipetting and dispensing applications; for added versatility, the Repeater Xstream can also perform titrations, sequential dispensing and aspiration of supernatants.


Terms Of Use

MG Scientific expressly disclaims all other warranties whether express, implied or statutory - including the warranty of merchantability and fitness for use. If you have any questions regarding the shipment of your order please contact customer service at 800-343-8338 or attach special instructions to your order.


Vials, Sterile, Certificate of Sterility and Pyrogen Test Included, Eagle Picher

Sterile vials are Type I borosilicate, assembled with butyl stoppers and aluminum seals. Sterilization is performed in a FDA inspected facility, practicing GMP's. Certificate of Sterility and Pyrogen Test Included. Vials are available in sizes from 1mL to 100mL.