Terms & Conditions · Charlotte & Jane

By: Charlotte And Jane  05/12/2011
Keywords: Dresses

We give attention to every last detail and guarantee that our dresses are beautifully made.

We will provide you with the following for each dress ordered:

The style you have ordered.
The color way your have requested for this style.
The size you have ordered it to be made in *
The length you have ordered it to be. **
Where applicable, the choice of sleeve length you have ordered ***

If we make a mistake with any of the above, we will replace your order swiftly.

We guarantee that your order will be made and posted within four weeks of order being placed.
This is occasionally affected by fabric availability which may add a short delay.

All orders are sent registered mail/recorded delivery and so are guaranteed to arrive and most often, very swiftly.
We can not be accountable for any delays during the postage process.

If there is a fault with a dress, we will accept returns within a week of delivery and offer a full refund
providing the tags are on the dress and there is no sign of wear.

*Please see our size guide for each dress style which gives the measurements of that style and
directions for measuring yourself and selecting size.

**The dress will be the length in inches you have requested it to be and is measured from the
base of the neck/shoulder line, down.

***Many of our styles are available with a choice of sleeve length. Please select your sleeve preference.

Keywords: Dresses

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