Fix-I.T. can look after all your IT needs, from basic computer problems to complete network installations and solutions. We are committed to bringing you a complete service solution from installation to end user training including support.
Our workshop located near Cork Airport is at your disposal for any IT Service, virus check, maintenance, hardware upgrade, or even if you need to talk to an Engineer. We also offer remote assistance almost everywhere in the world, this way we can assist you no matter where you are located, or traveling on business trip, or leisure. We are available 24x7 and we are commited to our customers. Our response time is usually less than an hour.
Medium to Long Term Support for business:
Rent-A-Tech is our new innovative response for Corporate customers with a need for more than just a call out. In a world where time often means money, downtime can be a serious issue from a cost point of view. An employee who's computer isn't working costs more than just the cost to fix the workstation.
Renting a technician is a solution half-way between hiring a support engineer and work placement. For example in a Rent-A-Tech 32 Level 1 scenario, a Fix-I.T. Engineer will be present physically in your premises each Monday to run the IT Helpdesk, addressing all your staff IT issues, software, hardware and network. You now have an IT expert in house! Rent-A-Tech comes in different options, depending on the expertise level required and the time necessary to support your business.
You aren't alone anymore, because when our technician is not onsite and you need urgent assistance the same engineer will arrange a remote connection. The Engineer can work on your workstation or server as if he was sitting in your premises. It is fast, efficient, and cost effective!
We take ownership.. of your I.T. issues!
We offer a variety of technical support services and upgrades designed to help you gain the most from your IT investments. To us at Fix-IT, a client with a support issue is a client with a problem, not a problem client. Ensuring that our client receives a high level of support and service is a primary goal for our company.
Imagine the issue cannot be fixed immediately : while we're working on it, you need to keep working too. So we will make every attempt to find the best way for you to do so, including maybe providing you with temporary IT equipment, until all is fixed and you can get back to "business as usual".
There is no queuing on the phone, no complex explanation, most of the time all you will hear from our technologist is a simple "OK" followed by a "Leave it with me". From that moment on, you know that your problem isn't yours anymore and you can focus on your real job.