Mobile Financial Services | Clickatell Ireland

By: Clickatell  05/12/2011
Keywords: financial services, Mobile Banking, messaging

How SMS banking can help your organisation: 

  • Build consumer confidence by addressing identity theft concerns through real-time transaction and fraud text message alerts.

  • Increase market share by attracting new segments such as the youth.

  • Radically reduce the costs of call-centres by moving to a mobile messaging customer relationship service. Thus reducing the pressure on IT and support personnel dealing with routine enquiries.

  • Reinforce brand recognition and awareness through a well-thought out mobile messaging strategy.

  • Address new payment methods such as mobile banking and money transfers.

  • Generate additional income for financial institutions through premium-rated mobile messaging services and commissions on mobile transactions.

  • Customers can also purchase goods and services from affiliates to your businesses - insurance etc.

  • Improved customer relations - use mobile messaging in an intelligent customer callback system or set up a SMS Complaints Hotline.

  • 2-factor authentication: this additional system security gives additional peace of mind to customers with authentication and login pin SMS messages.

  • SSL encryption which can be used on both inbound and outbound messages (available with specified API connections).

  • Secure channel switching from SMS to voice or audio entry of verification PIN codes - this eliminates the chance of PIN codes being stored.


Keywords: financial services, messaging, Mobile Banking, Mobile Financial Services, mobile messaging, Ssl Encryption

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