Smithstown offer technical leadership and expertise at each stage of the product development cycle. Our engineering and sales team range in experience from over 12 years to over 20 years in the business. Customer service and nurturing good customer relationships is a priority for us so you will deal with a single point of contact as your project progresses through production. Please read further below on any of our services that interest you.
Project engineering / customers service (PECS dept)
Our engineering department (PECS) offer you expertise, leadership and experience. Our engineers range from over 12 years to over 20 years experience in the industry. When working with Smithstown you will receive the personal attention of one of our PECS team, and he will keep you up to date as your project moves through production.
Our design services range from simple drafting or product modifications to more complex or comprehensive service such as full product design. Our designer can liaise with your engineering team to offer expertise and experience in designing your product. Together with our 3D scanning capabilities on our coordinate Measuring Machines we can also offer a comprehensive reverse engineering service. Our designers are experts in industry leading 3D CAD software
- Unigraphics NX
With the wide range of machining resources and services available at smithstown we can offer everything you may need in developing a prototype tool or product. We can incorporate comprehensive Quality Assurance processes such as PPAP including Process maps, Risk analysis, First article inspections, Process capabilities, Gauge R & R. We can offer rigorous testing and debugging by our experienced toolmakers in our Tool Assembly department. We can also offer full validation of your products
Smithstown manufacture high quality precision components in low to medium volume batches. We can also provide contract manufacturing services and can operate in kanban capacity offering our customers increased effecieny in their supply chain. All manufactured items can be delivered to the customer with agreed inspection reports or full validation if requested. We offer a high degree of automation in our production processes which will help keep labour costs in your product to a minimum.
Final testing and debugging
Smithstown fully test and debug all tools that we manufacture. Our experienced toolmakers in our tool assembly team each have extensive experience in the industry and can guarantee that each tool leaving Smithstown is of the highest standards and is as per our customers specification.
Inspection / validation
Smithstown offer a wide range of inspection services
- ISO13485, ISO9001 & ISO14001 certified
- 2 x Carl Zeiss CMMs
- 2 x OGP Optical Smartscopes
- Controlled QC laboratory environment
- 3d Scanning and reporting to CAD model
- Reverse engineering and digitizing,
- Product validation per FDA guidelines
- ISO17025 Calibration standard pending