We deliver a tailored solution for you
At Chilli Pepper Marketing we understand that each of our clients have very specific requirements when it comes to engaging with their customers. Whether you are looking to increase loyalty, stop churn or re-activate dormant customers, our specially formulated five-step process will help you deliver the sort of loyalty and retention levels that drive your business forward.
Step 1 - Assess
Getting a true picture of what your loyalty and retention targets are.
Step 2 - Insight
Gaining a true understanding of your customersâ needs and motivations.
Step 3 - Develop
Developing a bespoke loyalty or retention strategy to match your business objectives.
Step 4 - Implement
Guiding you through every step of the implementation phase, including the development of customer communication.
Step 5 - Measure
Measuring the impact of your customer activities on your bottom line through our unique loyalty and retention dashboard.