Services, Smart Admin, Consulting, EDI, e-Invoicing

By: Celtrino  05/12/2011
Keywords: Business Process, Value Proposition, Exceptional Customer Care

At Celtrino, we believe that training is a must have component of any successful business process change initiative. We recognise that there are often many stakeholders with a diverse range of training needs across the business spectrum including sponsors, managers, administrators and users.

The return on investment from any e-trading initiative will only be realised with the support and participation of your selected trading partners. Based on our unique experience in this crucial component of supplier chain document automation projects, Celtrino has developed its own proven methodology for supplier on-boarding.

At Celtrino, customer care performance is reported on as a key metric and is visible to everyone in our company. We know that exceptional customer care is an important component of our value proposition and that dissatisfied customers will take their business elsewhere.

Keywords: Business Process, Document Automation, Exceptional Customer Care, Process Change, Supplier Chain, Value Proposition,

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