Calnet IT Solutions can provide your business with an IT Support contract to suit your every need. Our support team can provide you with assistance on a 9am-5pm basis or if required 24 x 7 support.
Our expertise ranges from network/server solutions to printer, copier, fax and desktop. Our major strength is our flexibility. We provide different service levels so you can pick the one that suits you.
For example, you can choose a 4 , 8 or 12 hour response service based on the critical nature of the problem to your business with engineers calling directly to the site within the agreed time frame. And, because our maintenance services are offered on a fixed price basis, you know exactly how much you are spending on maintenance and you will be able to see just how much you are saving!
Therefore, whether you have 5 or 250 employees, a small or large internal IT department, Calnet IT Solutions can provide a maintenance solution that allows you to forget about network maintenance and focus on business strategy.
Maintenance Service Agreements are fixed price contracts and include the following support services:
- Hardware/Software Maintenance
- Network / Internet / Intranet / Extranet / LAN / WAN Support
- Guaranteed response times
- Restoration/reinstallation of network operating systems, major applications
- Weekly maintenance tasks
- Server file optimizations
- Monthly maintenance tasks