Aquafria Services

By: Aquafria  05/12/2011
Keywords: customer service, Cooler, Bottle Racks

you are here Services

Aquafria Services Easy Communication

Customer Service Contact Centre: Easy communication is an essential ingredient in a successful customer relationship especially if we want to build and develop a lasting relationship between our customers and staff. At our Customer Service Contact Centre we can answer any questions you may have on our products and services, or deal with any queries that may arise.

Customer Service Contact; Phone:

+353 21 429 7831 Sales Teams

Our Direct Sales Team will carry out site surveys and cost evaluations in order to recommend the best drinking water solution for your location putting our customers needs and requirements first.

Delivery

At Aquafria we are fully committed to delivering a total and unique service. The efforts of all at Aquafria are focused towards you, the customer, so that you receive something special and unique.

We have a team of Route and Delivery Managers, who will supply you with the services;

Regular deliveries of water/cups to an agreed schedule direct to your cooler


Recommendations on the number of bottles required to satisfy requirements until the next delivery


A quality check of the bottles left to ensure they meet company standards


A cooler check to ensure it is clean and functioning correctly


Collection of all empty bottles


Advice and delivery of any additional accessories you may require, such as bottle racks or disposable cups.

Installation

Whether you have selected a bottled water or filter system, our Aquafria Cooler Technician will ensure correct installation and carry out a thorough test to make certain your cooler is cooling and heating properly and will be able to answer any questions you may have on-site.

Customer Billing

Invoices are generated for payment within 28 days. Payment is accepted by direct debit.

All items will be clearly itemised on a monthly invoice. E-procurement solutions are available if required.

Keywords: Bottle Racks, Cooler, customer service

Other products and services from Aquafria

05/12/2011

Aquafria Products

Featuring Ebac’s Leak Prevention Manifold - which means that pinholes in bottles never cause leaks, and the Vacuum Sealed Hot Tank that saves customers hundreds of pounds each year on running costs. With the F-Max we offer you a quality watercooler that looks fantastic in 16 different colour combinations. E-Max Hot & Chilled and Cold & Chilled Water Coolers available as bottle fed or POU plumbed-in models.