It may sound obvious but the best way to find out how people use your website is to watch them in action.
That essentially is what's involved in User Testing. A sample of your target audience is selected and assembled. They are then observed and recorded as they perform a series of tasks on your website. Their actions and reactions are subsequently analysed and appropriate recommendations made.
User Testing can be conducted in our offices or yours, anywhere in fact. Our state-of-the-art recording equipment is fully mobile and adaptable. We can capture every detail and relay it back to you. Such feedback is indispensable at any stage of the development cycle and well worth the investment.