Retail Commerce Server | ACI Worldwide

By: Aci Worldwide  05/12/2011
Keywords: customer service, Risk Management, management systems

ACI Retail Commerce Server allows merchant retailers to tailor their payment acceptance strategy to maximize profits, manage transaction fees and optimize the customer purchase experience. Its platform independence provides relief from common application and hardware compatibility issues, and it also offers first-in-class protection of customer-sensitive transaction data and positions retailers to obtain PCI (Payment Card Industry) compliance.

ACI Retail Commerce Server is an integrated software solution to acquire, authenticate, route, switch and authorize financial transactions across multiple channels. Retail Commerce Server provides a full range of functionality to support payment transactions — both traditional, mainstream transactions, such as debit and credit at the point of sale (POS), as well as newer types of transactions, which include mobile commerce and internet banking.

Retail Commerce Server offers a comprehensive electronic payment and authorization system that facilitates a broad range of business applications, including automated clearing house (ACH); check and refunds authorization; credit, debit and electronic benefits transfer (EBT) processing; phone card activation; value card fulfillment; issuance and redemption; and loyalty cards and program management.

Key benefits

  • Increase profitability

    Eliminate duplicate functionality and provide a single point of integration to back-office systems
  • Open methods and widely used middleware standards

    enable organizations to add support for new delivery channels without disrupting existing operations
  • Enhance customer service

    Integrate real-time data from multiple sources within the enterprise to allow for a more complete view of each customer
  • Improve flexibility

    Leverage off-the-shelf support for leading card types, devices, acquirers, networks and host systems, improving speed-to-market 
  • Improve customer loyalty

    Tailor authorization decisions by customer type to provide more personalized services
  • Reduce risk

    Authorize transactions based on data from a variety of sources across the enterprise, including real-time transaction processing, host and customer relationship management (CRM) systems providing strong risk management capabilities for fraudulent transactions, credit risk, potential bad debt and the reduced credit-worthiness of customers
  • State-of-the-art object technology enables software reuse for rapid development of new functionality, and engineered for scalability, accommodating growth in transaction volumes

Additional information

  • Retail Commerce Server has demonstrated the capability of processing in excess of 2,400 transactions per second on a variety of platforms

Keywords: Automated Clearing House, Back-office Systems, Clearing House, Commerce Server, Common Application, Customer Loyalty, customer relationship management, customer service, Financial Transactions, Hardware Compatibility, loyalty cards, management systems, Object Technology, Payment Transactions, Phone Card, point of sale, Relationship Management, Risk Management, Software Solution,

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