ACI Payment Service Management powered by Prognosis | ACI Worldwide

By: Aci Worldwide  05/12/2011
Keywords: mobile phone, Operating Systems, Service Management

Jointly offered by ACI and Integrated Research, ACI Payment Service Management powered by Prognosis is a unified monitoring and management suite of products for your payments applications and infrastructure.

ACI Payment Service Management powered by Prognosis provides increased and correlated visibility into the payments business through in-depth monitoring and analysis of transactions, applications, supporting IT infrastructure, and payments devices.

It goes beyond simple monitoring of the technology or infrastructure to deliver a complete view of the payments environment from a business, as well as IT, perspective.

Key benefits

  • Minimize downtime

    Centrally monitor the IT infrastructure supporting your ACI system including servers, applications, databases, middleware, operating systems and network devices
  • Receive Proactive Alerts

    Manage and set thresholds on thousands of metrics and receive alerts by email, pager or mobile phone with built-in, multi-level escalation
  • Optimize Performance

    Review real-time, deep performance and availability metrics associated with your systems and database infrastructure to improve performance
  • Improve Service Levels

    Set Service Level Agreements (SLAs) based on historical data and receive alerts about situations that have the potential to impact SLAs
  • Leverage existing investments

    Seamlessly integrate with existing enterprise infrastructure management frameworks such as IBM Tivoli and HP Operations Manager (OpenView)
  • Make it your own

    Personalize dashboards to see only the information you want. Create your own dashboard views without having to program
  • Minimize risk

    Trust a mature solution proven jointly offered by ACI and Integrated Research, developer of market-leading Prognosis performance monitoring solutions

Keywords: Historical Data, Management Frameworks, Management Suite, mobile phone, Network Devices, Operating Systems, Operations Manager, performance monitoring, Service Level Agreements, Service Management

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